Posted by Joseph Sameh on Apr 10, 2012 in Blog, Medical Practice Support, Patient Experience, Patient Support
Last Thursday my friend had an appointment with his doctor at 7:30pm. My friend usually runs late, so I wasn’t surprised when he abruptly ended our phone call in order to call his doctor to report he was running late.
He called the doctor’s office only to be informed that the office was closed for the night. At his insistence, the call center operator dialed a private line within the...
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Posted by Joseph Sameh on Apr 1, 2012 in Blog, Healthcare Communications, Medical Practice Support, Patient Experience, Patient Portals
We’ve been involved with patient portals for over a decade. We recall early articles reciting survey results. In one early memorable article, a survey by Harris interactive indicated that of patients who had internet access, 78% of patients want to use the internet to communicate with their doctors. But, are we there yet?
Last month, we read another article. Guess what. 78% of patients...
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Posted by Joseph Sameh on Jun 23, 2011 in Blog, Joe's Commentaries
Saving Money and Doing Nothing Else
Last night I was writing this piece, I was writing about my usually reliable power generation company ComEd. Well, today, and some 20 hours without power and no prospects for another 10 or so; and I don’t know if I would maintain the same opinion. Yes, delivering power during a season particularly hard hit with tornadoes is an arduous task. Yet the real task...
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Posted by Joseph Sameh on Jun 20, 2011 in Joe's Commentaries
Technology can improve our lives in many ways. My blog will explore ways in which we can experience more of the good things technology brings to our lives.
I captured this photo of a solar farm in Spain last year while on a bus. Spain is the world leader in solar farms.
Originally published 6/20/11 in the blog Through My Eyes
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